Data controller
- Ana Moreno Herrero, specialist in Clinical Psychology
- Tax ID (NIF): 44578683Z
- Paseo de las Delicias, 1 · 41001 Seville, Spain
- Email: info@anamorenopsicologia.es · Phone: +34 622 83 36 63
What data we process
The data you give us when you contact us through the form, by email, WhatsApp or phone: name, email, phone number, reason for the inquiry, type of consultation and your message. When you tell us the reason for your inquiry you may share health data: please include in your first message only what we need to reply.
If you start therapy, we will also process the data in your clinical record.
Why we process it and on what legal basis
- To reply to your inquiry and arrange an appointment. Basis: your consent, given when you send the form or contact us (Art. 6.1.a and 9.2.a GDPR).
- To provide psychological care and keep your clinical record. Basis: our relationship and the provision of health care (Art. 6.1.b and 9.2.h GDPR), and the legal obligation to keep clinical records (Spanish Law 41/2002).
- Invoicing. Basis: legal obligation (Art. 6.1.c GDPR).
We do not use your data to send you advertising.
How long we keep it
- Inquiries that do not lead to therapy: as long as needed to reply and, at most, one year.
- Clinical records: at least five years after discharge, as required by Spanish Law 41/2002.
- Invoicing data: for the period set by tax law.
Who we share it with
We do not share your data with anyone unless required by law. Our web and email hosting provider (Cyberneticos, in Spain) has access only to provide its service, under contract.
If you contact us by WhatsApp, the conversation goes through WhatsApp Ireland Limited, under its own privacy policy. Google Analytics is only used if you accept analytics cookies, as explained in the cookie policy.
Your rights
You can request access, rectification, erasure, objection, restriction of processing and portability of your data, and withdraw your consent at any time, by writing to info@anamorenopsicologia.es. If you believe we have not handled your data properly, you can complain to the Spanish Data Protection Agency (aepd.es).
Security and professional secrecy
We treat your data confidentially and under professional secrecy, as set out in the Code of Ethics for Psychology, with security measures appropriate for health data.
Age
The practice only sees adults. This website is intended for people aged 18 and over.
Last updated: 11 November 2026.